I agree that the service is worse then bad. And I cannot believe they way one of the techs. talked to a customer. HughesNet needs to remember...we are paying you for a service that you are not providing. At least you know what service you were getting. I did not know until after the fact. Good luck to you, sir, but from what I am seeing in so many posts is the same issue and the same tired responses.
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I am new to this site as well as HughesNet. I have had it since June 30th of this year. It is the worst service I have ever had. It is so slow...I was so much time being frustrated because I have to keep reloading the page. I can't watch Netflex because it constantly buffers and just stops sometimes. I have never had satellite service before and when Dish came to set me up the connected me with HughesNet for internet without my knowledge. It was never discussed with me. I am not a young person and this being my first time to use it, I did not realize I could have chosen a different internet server. I feel like I have been taken advantage of and the cost to get rid of this Is so expensive. When I first contacted them they told me I had used all my data for the month...I was set up with the 25. I asked to have it bumped up to the next plan, thinking that would fix the "slow" problem, but no, I just got a bill for over $97.00...up from $69.00. I really want out of this joke of an internet service. Really frustrated.
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