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Once again getting screwed by hughes Net!

GabeU
Distinguished Professor IV

Re: Once again getting screwed by hughes Net!


@bignblue wrote:

once again never answering my question and deflecting


 

No one is going to help you with your data usage issue in the billing section.  Post your issue in the proper section and you'll receive help.   


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
lindafischer
New Poster

Re: Once again getting screwed by hughes Net!

I agree that the service is worse then bad. And I cannot believe they way one of the techs. talked to a customer. HughesNet needs to remember...we are paying you for a service that you are not providing. At least you know what service you were getting. I did not know until after the fact. Good luck to you, sir, but from what I am seeing in so many posts is the same issue and the same tired responses. 

C0RR0SIVE
Associate Professor

Re: Once again getting screwed by hughes Net!

GabeU
Distinguished Professor IV

Re: Once again getting screwed by hughes Net!


@lindafischer wrote:

I agree that the service is worse then bad. And I cannot believe they way one of the techs. talked to a customer. HughesNet needs to remember...we are paying you for a service that you are not providing. At least you know what service you were getting. I did not know until after the fact. Good luck to you, sir, but from what I am seeing in so many posts is the same issue and the same tired responses. 


Tech?  What tech?  

 

When a customer has an issue and comes to a customer support site to get help, then refuses to do what is asked to get that help and would rather play games, guess what happens.  That's right....nothing.    

 

Someone burning through all of their data and needing help to figure out why requires techincal support, not billing support.  The OP can claim all he or she wants that no one is helping them, but the reality is that they are refusing to help themselves.  It's simple.  Keep playing games = no help.  Ask for help with a tech support issue in the tech support section = receive help.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro