Signed up for Hughesnet three weeks ago after purchasing a home in the Eastern Sierra area. We have had slow speed since the beginning. To reply in this forum I am using my Verizon hotspot which runs at about 15. Thru Hughesnet we are getting from .5 to 4. The internet has been unusable. Called tech support three times. Was escalated to engineering. They have not called in six days. Have run many speed tests. How do I get my money back? Do they have any guarantees? **bleep**???
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