timtraynor
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Joined 8 years ago
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Re: more Gen5 misery in NorCal
New customer since October. Same situation here in the 93541 area of the eastern Sierras. I had to use my Verizon hotspot to reply tothis post. Currently testing speed at 354k. Never gets much better. Service (lack of) is not useable. What is going on Hughesnet? Sub 1k is a far cry from 25 !!!!6.1KViews0likes6CommentsRe: New Gen 5 owner in Northern California (slow as molasses)
Signed up for Hughesnet three weeks ago after purchasing a home in the Eastern Sierra area. We have had slow speed since the beginning. To reply in this forum I am using my Verizon hotspot which runs at about 15. Thru Hughesnet we are getting from .5 to 4. The internet has been unusable. Called tech support three times. Was escalated to engineering. They have not called in six days. Have run many speed tests. How do I get my money back? Do they have any guarantees? **bleep**???8KViews0likes0Comments