I don't think I even knew they had a Pro plan. LOL. My plan was much faster than AOL and that was a good thing, but I had to learn a lot about the system to manage it efficiently, or the FAP hammer would fall often. There was a viral sound file around the Web about the other company, the one that makes it impossible for people to leave -- some guy actually recorded the conversation with the CSR; it was something else. The ISP is notorious for abysmal customer service and shady practices in billing. And they have a big chunk of the market.
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