I feel your pain. My salesperson lied to me as well, but mine was in regard to data useage. I wanted to be sure I could still function at the reduced speed once my plan ran out, in the event that happened. Well, it happened, and within a matter of a few days. Now, I get less than 1MB down. I can't stream, VPN, or make voice calls on my cell phone with that junk. I would prefer to switch back to DSL. At least the speed doesn't get cut. It was about half as fast, but at least it was consistent. Customer service couldn't do anything for me, and suggested that I just need to change my behavior to make the product work for me. Really? I had hoped some sort of satisfaction gurantee would have applied, but it does not. I asked them to just come get my equipment, and I'd switch back, but they told me it would be $400 to cancel my service. This was within 3 weeks of getting the crap service. But there's another lie. When explaining everything to me, I was told it was up to $200 for early termination. At this point, I would gladly pay $200 to get out of this junk. I hate it, and won't ever recommend it to anyone.
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