I'm new to Hughes. When speaking with the salesperson, I asked questions about what happens when I hit my limit. I was advised that I could still stream, but probably wouldn't be able to game. I don't game anyway, so I wasn't concerned about that. The salesperson could not specifically identify what the speed would drop to, but assured me that streaming and VPN would work fine at the lower speed. Now, I see that I get reduced to 1 MB or less. I can't VPN on that, and can just barely stream Netflix. Further, I have WiFi calling on my cell phone, which is the only way I can use it where I live. With speed being that slow, I can't even have a voice call. I'm terribly unsatisfied with the service, especially after being told that I would still be able to perform "normally" at reduced speed. Plus, even within one month, I wanted to swtich back to DSL, but Hughes tells me I have to pay $400 to get out of my contract. Again, the salesperson told me $200, which I might go ahead and do. The only suggestions I get from Hughes is to buy tokens. Really? 3GB for $9? No thanks. If I'm using that much in a day, you're going to break me if I do that. I feel like I was lied to by sales, and accounting won't let me cancel within 3 weeks of having service. I'm disgusted, and won't recommend this service to anyone ever.
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