ContributionsMost RecentMost LikesSolutionsRe: Email yes under the contact us header. Email Does anyone read the emails.I have emailed Hughsnet several times in the last couple of months with no response. Re: New Gen 5 owner in Northern California (slow as molasses) I have the same problem since October. My download speeds rangefrom 1.13 up to 16.47 in a five minute period with frequent disconnects. I talked to a tech who was very nice but no help. Ihave also emailed with no replies..Looking for some good news soon. Re: Any Amateur Radio Operators (AKA "Hams") Here on The HughesNet Community Forums? I built many Heathkits over the years. I built an HW 16 in 1975 as my novice station,crystal controlled. Also converted old military Arc 5 equipment. The last Heathkit i built was the entire Hw 5400 station. I still have an Atlas 350 xl that works well. Not active in a few years. Mike KJ6NT Re: Any Amateur Radio Operators (AKA "Hams") Here on The HughesNet Community Forums? KJ6NT, One of the few Advanced Class operators left. Not to active in the last few years. Enjoy Re: New Gen 5 owner in Northern California (slow as molasses) Still bad here in Angels Camp. The tech i talked with over the weekend was very polite and tried his best to help with no success. Sent an email Sunday but still no response. This is not working out very well. I am trying to be patient. When i have had enough i will just walk. Re: New Gen 5 owner in Northern California (slow as molasses) That exactly what i have experienced.My 20 gigs now last for 2 to 3 weeks. I am beginning to regret signing up a few months ago. mm