I have been reading through these things for about the last hour or so. My this is my second month in Gen5 and I can truly agree with this post about it being so slow.I have contacted tech support over 10 times, ran speed test on every site they have asked me too, ran on their own site over 10 times. I have disconnected everything from the wirless and hooked my computer up wired and ran speed test's and never gotten over 2.?? gbs and the lowest .28gbs for downloads. I have been told that it was being advanced up to advance tech support and will be getting a call in 24 to 48 hrs and that still hasn't happend so I called to talk to a manger and was told I would be getting a call in 30 minutes over an hours ago. Hummm I can't even use my computer 95% of the time due to slow speeds. I haven't even been home durning the day time and all my stuff has been off for over 4 days and my system renewed on the 15th and I have already gone through over 20% of my data. Can someone explain that one? Nobody has been here to use my internet during the day and all of my stuff is password protected. So something is wrong but tech support just keeps having me do the same stuff over and over and nothing gets fixed everything is the same!
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