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About randyill221
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05-08-2019
08:15 AM
I accidentally changd my service. I meant to click the box to get information and instead I guess I clicked to change service from gen 4 to...idk gen 4 prime. I need to stop the change, make it unhappen, cancel it! Can you make it go away, please?
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01-10-2019
10:07 PM
Home internet is spotty at best. Most days can't connect at all. I noticed my bill for hughes net has been lowered, although I haven't changed anything. Is this because of the lack of internet connectivity? Can a tech run diagnostics, or explain the problem, please. As I can't connect from home I don't know when I'll be able to return to this forum for any replies. I only am able to post now because I drove a friend to the hospital and am on their wifi. thanks much for any assistance,
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07-16-2017
10:35 PM
2 Kudos
Thank you, Aedan. And thank much for welcoming me to the community as well. Everything seems to be working well now. Some materials needed to be replaced on the dish. Again, thank you! Jill
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07-10-2017
11:31 PM
Thanks! It never occured to me to Google the information I'm trying to learn. When I asked how much data posting a question was using, I was being a bit of a...brat. Pages were taking forever to load, timing out, and I often had to log in again. So each time that happened, I wondered how much data went along with it. And yes, I do have sync and updates off, I'm using a tablet, not a computer, I don't watch videos, and my tv isn't connect to hughesnet. I am not doing anything different, other than spending a bunch of my time trying to get pages to load. The state code, and other codes, have been a common occurrence for the better part of a week... It would be most lovely if a rep were to run remote diagnostics. Although my service is typically slow, this past week has been "dial up" slow. Thanks again for the info, have a grand evening, Jill
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07-10-2017
02:39 AM
Is there a page that explains how to decipher the control center codes and information? I'm trying to understand why my internet service has been absolutely, terribly s l o w and using up data. My data allowence is more than half used, and was reset just a week ago! Whatever the dang problem is...it needs to be fixed, and shouldn't count against my allowence for poor service. I've tried to sort through the system information as well as this forum to resolve this issue, but have been unable to find "what to do if you have errors and red 'x' marks, etc...." What is 12.1.9 state code, for example?? And how much data is hughesnet taking away from me to ask that question?? Thanks for any assistance anyone can provide.
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