ContributionsMost RecentMost LikesSolutionsInternet Status; Throttled just something I saw today checking my data allowances, and I'm recalling a letter I got from Hughenet, last year? that they will no longer throttle users, maybe this letter what misleading? System State Code : 24.1.1- means - downloads throttled, for me, next week this will be a mute point since I will have fiber installed and my speeds starting out will be 100MB upload/download and no data caps, and cheaper that hughesnet - Just wondering why I get a letter saying I will no longer be throttled once I use my prime time data, but I am still being throttled? Re: New plan price, but no extra data my letter said my plan will increase to 30G, and my bill will increase 5 dollars in March New plan price, but no extra data IIRC my new 20G plan was to increase to 30G in March this year, my bill did increase but my data still shows 20G data plan, what's up with that ? Q2: when I do finally move to another provider for internet and phone, can I just call customer service? does the equipment need to be returned, and finally can I port my existing phone # to the new provider? thanks SolvedRe: Cannot send emails with Thunderbird...again as I suspected, support does not show any issues with smtp servers, so I guess, as with most open systems, if I wait long enough it will start to work again :( Re: Cannot send emails with Thunderbird...again maratsadewrote: Click "contact us" at the top of the page, then click on "Live Chat." Sometimes you have to wait a while, if they're busy. thanks Maratsade - thanks Liz, woking with support now Re: Cannot send emails with Thunderbird...again In the past I've not had any luck with calling support, getting anyone I can understand, can understand me. no matter what the issue is they follow the same script, reboot, reset modem.... when I just have an email issue. CHAT? never knew that was an option where's that ? Re: Cannot send emails with Thunderbird...again I wonder if someone in tech support can vaildate the smpt server setting I'm using? smtp.hughes.net port 587 - security STARTTLS authenication : Normal password Re: Cannot send emails with Thunderbird...again I removed the account and added it back, nothing has changed with my email setting for authenication, port, password. I really do not want to remove and add the account again, since all my emails (thousands) reload again :( Cannot send emails with Thunderbird...again I responded to a users email about an issue sending emails using Outlook, so far no update, so, again no changes to my settings and now again I cannot send email from my hughesnet account using thunderbird. getting "Login to server smtp.hughes.net with username cvitullo failed." I did not change user or password, is there a change to the smpt server? help! SolvedRe: Selective call rejection Thanks for the update Liz, I'll make sure I check with whatever phone provider I choose next what thier limits, if any are.