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About swissvalleygal
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| Date Last Visited |
12-20-2020
11:41 AM
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07-04-2018
02:44 PM
I feel for you. I have been going through this same thing since Nov 2017. Everytime I spend 2 hours talking to support they tell me everything is fine. I have a business and can tell you it is not. The connection and speed is all over the board. Since June 28 I have been at dial up speeds. It is a waste of time to talk with s upport. I have spend over 20 hours talking with support and trying their ridiculous processes. This is not changing and it is because of tooooo many people on a service that is not working correctly - my opinion. Wasted time, lost income, lost clients and frustration is all I have to show for my monthly payments to HughesNet.
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06-23-2018
02:04 PM
Best solution is to cancel GEN 5. I have been doing what you are doing since Nov 2017. Still suffering but I have NO options. Cancel.
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- Hughesnet Community
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