Forum Discussion
Low and unreliable speeds at any time of day/night on newly installed Gen5
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.
Thank you, I wiil wait to hear back from you.
I feel for you. I have been going through this same thing since Nov 2017. Everytime I spend 2 hours talking to support they tell me everything is fine. I have a business and can tell you it is not. The connection and speed is all over the board. Since June 28 I have been at dial up speeds. It is a waste of time to talk with s upport. I have spend over 20 hours talking with support and trying their ridiculous processes. This is not changing and it is because of tooooo many people on a service that is not working correctly - my opinion. Wasted time, lost income, lost clients and frustration is all I have to show for my monthly payments to HughesNet.
