Hi cgattoni,
Welcome to our community! We request that any users who need assistance for an individual issue please create a new topic so that we can address you directly. I've already located your account and will be reviewing it in anticipation of your post.
Thank you,
Amanda
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I just tried my Amazon dot. With my other ISP I can unplug the Dot and move it to another outlet and it would work. Just tried the same (move to another outlet) with Hughesnet. Had to go to the app and enter the security key again. I thought the fire wall may have something to do with it, but I don't know much about it. Just an end user.
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