About singingfalls

Liz, Gabe,  gaines_wright and others who responded to my need. Thank you. The problem is finally solved. I'm posting this so others may resolve issues similar to mine.  I live in a remote area. From November until yesterday my internet connection kept breaking as a result of the hughesnet modem rebooting. It got progressively worse over time. There were 4 tech visits. The modem was replaced 4 time. One of the modems was shipped directly to me from the east coast and I installed it. The radio receiver on the antenna was replaced. Each of these changes gave temporary help but then would immediately return to consistent rebooting. I purchased a larger antenna. I purchased a good UPS and replaced my receptacle strip. I went through my entire breaker box systems and tightened connections. Mind you this has been a five month ordeal. Yesterday I called the power company out. They tested the transformer with a load and found no anomalies. Just before leaving the technician tightened some bolts and left. My hughesnet system has been running smoothly without a hitch ever since. It hasn't rebooted once since the power company tightened down the terminals. Please keep in mind that main breaker box terminals are very hot. I was advised by the power company not to change out the main breaker without calling the power company so they can shut down the power to avoid electrocution and or any unnecessary light shows. Once again, thanks for the help here from the above named folks and others.     ... View more

I've called five times today. My service on Gen 5 has been degraded since its install. Where do I go from here? I've had my case elevated to advanced tech support three times. Mid November they test and my system was 60% of normal. It is going down hill from there. This message was interrupted twice by going off line in the time it took to type this. Where do I go from here? Federal Communications? ... View more