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cybo54
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Re: HT1100 Upgrade To Gen5 Questions
Yes, sorry, I thought it was a daily limit at first, right when you asked me about address I could not reply to that PM. So I posted the reply above. All sorted now, I was just replying too quickly in PM's :) Thanks again for your time and help on this upgrade! We'll be on the lookout for the new modem! Have a great weekend!9.9KViews1like1CommentRe: HT1100 Upgrade To Gen5 Questions
Liz- seems I cannot reply to PM right now??? >> You have reached the limit for number of private messages that you can send for now. Please try again later. To answer your last PM, yes that is our correct address * Edit - Please delete, I guess it was a 30 second or one minute wait issue, replying to PM's too quickly or something?9.9KViews0likes3CommentsRe: HT1100 Upgrade To Gen5 Questions
GabeU- I'm not 100% sure? But yes, there was discussion about the two different satellites then too I just remember that we were told at the time we upgraded to Gen4 that we could get Gen5 either if we wanted, and that it would use same modem It's not a big deal, Liz said we could use HT1100 too, but it's not ideal, since the new modem is more optimized for Gen5 and we should go ahead and use it anyway since it's sent out free w/ upgrades What is modem dependant on Gen5, other than the built in Wifi router? Our main concerns w/ continuing to use HT1100 was to avoid new modem purchase, and or truckroll if new modem was 100% requirement. But seems that's not the case in any regard, HT1100 technically could be used, but also no fee for the new modem and no truckroll required, so might as well go that route.9.9KViews0likes5CommentsRe: HT1100 Upgrade To Gen5 Questions
GabeU - I think it was right around launch, we were not invited to beta but it was still "in beta" so to speak and the official beta testing was still going on too. At that time, there were many users on the forums using HT1100 and getting Gen5. I think even "some" new installs were going on on HT1100 too, depending on location if I rememeber correctly. And on the forums it was referred to kinda as "fake Gen5", you got the same speeds, plans, prices etc, but not "officially Gen5". Speeds we get now are same basically the same as Gen5 advertised, our concerns are more about the larger 20GB daytime a month more than anything else. We tend to run out of daytime bandwidth in 1-2 weeks usually, and end up spending 2 weeks or more a month with slower daytime speeds. Thank you for your replies!9.9KViews0likes7CommentsRe: HT1100 Upgrade To Gen5 Questions
Liz - Thank you for the reply! I think we own the HT1100 modem, or at least do not pay any lease fees for this, would there be lease fees on the HT2000w if sent for free? For the HT2000w, would a new dish install be required too? If we can stay on HT1100 is a truck roll required, or is that a requirement no matter what due to needing a dish realignment even on HT1100? The main reason we wanted to stick with the HT1100 was to avoid truck roll costs, but now that I asked above I guess that may be required even if we stayed on HT1100 :(10KViews0likes2CommentsRe: HT1100 Upgrade To Gen5 Questions
maratsade- Yes, hopefully Liz or Amanda replies this week, those are the two who's always helped us in the past I'm sure someone will reply once the week gets going, not in any hurry so it's OK to wait. Yes, I just disable ublock as needed. GabeU- Why do you say that? It didn't used to require different modem, and we could have switched to Gen5 back at launch with current setup (was told that at the time anyway), but we did not due to it still being in beta phases back then. Same here, I used to use Adblock plus too, but it was giving me issues with something (can't remember), so I moved over to uBlock10KViews0likes9CommentsHT1100 Upgrade To Gen5 Questions
Is it still possible to upgrade to Gen5 and keep our current HT1100 modem? If yes, what all does this entail, and what costs would be associated with such an upgrade? We're currently on the Gen4 10GB daytime per month plan, and would like the Gen5 similar priced equivalent (20GB plan). We've been customer for 13+ years, and was also curious if the monthly price could remain same as now $59, for the expected new 2 year contract? Due to still using HT1000 and being a loyal long time customer, instead of jumping up to $69 in 6 months, we're hoping this may be possible.Solved11KViews0likes19CommentsRe: HT1100 Upgrade To Gen5 Questions
Back when we moved to Gen4, 2016 or 2017 I think, Amanda or Liz said we could use HT1100 for Gen5 later. Now, that way may be "fake Gen5", and maybe not so fast, I can't remember how it was explained, but our main goal here is 20GB daytime a month instead the 10GB we have now. Hopefully this is still possible as I know it will keep our end costs down that way Thank you for the info on editing. I would have seen that, but until you mentioned it was not there, I now see it's blocked by "uBlock Origin" I didn't see until I turned that off.10KViews0likes12Comments