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Clittrell

About Clittrell

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Date Last Visited
‎03-12-2018 02:50 PM

Re: poor service

by in myAccount and Billing
‎03-02-2018 09:03 AM
‎03-02-2018 09:03 AM
So funny how they can draft out your money but not "draft" it back in. How convenient....... ... View more

Re: Billing

by in myAccount and Billing
‎03-02-2018 08:40 AM
‎03-02-2018 08:40 AM
Remove the cc. Untrained or dishonest reps promise to fix billing and issue credits but it doesn't happen. I was told auto bill was only $5 a month but since this company has overdrafted my bank account 3 months in a row at $35 a pop, I'll save more money by verifying the bill before this company gets paid and refuses to make things right. ... View more

No integrity

by in myAccount and Billing
‎03-01-2018 05:04 PM
‎03-01-2018 05:04 PM
I have been overbilled for months. Reps promise to fix and issue credits. Neither happens. Supervisor Dale did issue a credit of $72 which is appreciated but not enough. My bank account has been overdrafted 3 mnths in a row due to overbilling and promised credits not being applied. $105 bnk fees, $60 in promised monthly credits and $110 in courtesy credits never issued. I would never recommend any company with this type of nonservice. Cass ... View more
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