About Clittrell

@Monica3wrote: I have my Bank statement showing Hughes Net. This started at 10.30 am yesterday still not resolve spoke to John Wayne, Anne Smith, Gabriel(the ArcAngel) and others.I feel your fustration this company needs to be reported. That's what happens when you are billed by, or make a manual payment to, a company with which you signed up for a service.  Their name will show on the account from which you made the payment. ... View more

How about when a when you pay for 15 gallons of gas and you get 15 gallons of gas, but something on your vehicle is "drinking" your gas so it's "draining" down quickly, and when you want to actively use it you have four gallons left.  Is that the gas station's fault?     One or more of your devices is chewing through your data, and until you figure out what is doing so you'll continue to have the same problem.  If you'd like help with doing so, please start a new topic in the Tech Support section, which you can do here... https://community.hughesnet.com/t5/forums/postpage/board-id/TechSupport ... View more

Hello Cass   Welcome to our community and thank you for reaching out to us here. I was able to review your account history and review the billing information. I do see that there was an instance in November 2017 where a payment had been missed so the promotions you did have expired causing the bill to become higher than usual. However, I do see that there is another note that we were going to give you credit and our system does say it was applied, but it for some reason did not reflect on your bill which did mean you weren't discounted properly. I would like to assist further with the fees you were charged, so please look out for a private message from me.    Thank you, Amanda ... View more