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fearofheights

About fearofheights

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Date Last Visited
‎03-16-2018 09:56 AM

Re: Cancelling service

by in myAccount and Billing
‎03-02-2018 02:20 PM
‎03-02-2018 02:20 PM
Get ready to be abused if you talk to customer service and pay a high early termination fee. ... View more

Re: Hope I don't break my neck

by in myAccount and Billing
‎03-02-2018 02:14 PM
‎03-02-2018 02:14 PM
You would think, out of a gesture of customer service, that you would send a technician out to retrieve the dish that you installed without gouging another $100. I have learned that customer service isn't high up on hughesnet's list of priorities though. ... View more

Hope I don't break my neck

by in myAccount and Billing
‎03-01-2018 06:14 PM
‎03-01-2018 06:14 PM
After much debate with a very rude rep about cancelling my service, I was told that a technician would not be sent out to remove my satellite. I told her that they sent one to put it up and they should send one to remove it. So of course that conversation didn't go anywhere and I was told if I don't return some part off of it then they will charge me for it. So basically they are forcing me to climb up on my very high roof to remove this part. I figure as soon as I leave the ground I am their responsibility. I bet the dr bills and pain and suffering will be pretty expensive when I fall ... View more
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