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tim_laura
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Re: Gen 5 speeds extremely slow
Thank you for being so patient and explaining this to me. I have checked and believe I am using the 2.4 Ghz radio. This is what my settings show: SSID:Home Protocol:802.11n Security type:WPA2-Personal Network band:2.4 GHz Network channel:1 IPv6 address:2001:5b0:286b:2c28:ec33:7dc8:de9d:8429 IPv6 DNS servers:2001:5b0:286b:2c20:0:ff:fec5:81d6 fd0d:edc3:e12a::1 IPv4 address:192.168.42.114 IPv4 DNS servers:192.168.0.1 192.168.0.1 Manufacturer:Qualcomm Communications Inc. Description:Qualcomm QCA9565 802.11b/g/n Wireless Adapter Driver version:10.0.0.352 Physical address (MAC):B0-52-16-8F-17-81 And it is password secured. I would appreciate it if you could show me any settings that I might change that could speed things up a bit. Also, kind of off topic, is there any way that you know of to the time when windows 10 downloads their updates? That uses a lot of my data. Thank you so much!30KViews0likes3CommentsRe: Gen 5 speeds extremely slow
Hi, GabeU. I have tried power cycling the modem and it does not affect the speeds any. I have a DellInspiron 15 3000 Series. I am sorry that I do not know which size radio I am connecting with. If you can tell me how to check, I will try my best. My laptop is only about 5 feet from the modem. Thank you. Laura30KViews0likes5CommentsGen 5 speeds extremely slow
I apologize in advance for my lack of knowledge in computer usage but I have been with Hughes Net for over 3 years. I recently changed to the Gen 5 upgrade. Ever since I set up my modum, it takes forever to open web pages. I had a lot morfe success and smoother service before I switched. I even bought a new laptop thinking it was my computer. No change. I have run several speed tests on HughesNet and also on the testmy site. My problem is that there appears to be no way for me to connect a LAN cable to my new laptop nor am I able to purchase a new type of cable just to do these tests. What is interesting is that I did the testmy with my wireless laptop and my speeds were only in the 6.6 Mbps range and when I hooked my old laptop up to the modem with the LAN cable the speed was 12.5 Mbps. The thing is that I use my wireless laptop all the time. I shouldn't have to connect my HughesNet "wireless" modem with a LAN cable to get the speeds I was getting before I upgraded. What suggestions do you have for me? Thank you.Solved31KViews2likes10Comments