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About tim_laura
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| Date Last Visited |
11-18-2020
04:24 PM
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05-13-2018
06:12 PM
1 Kudo
Oh my goodness! That made a huge difference in the speed! Now it only takes about 8 seconds to open a web page. Even the videos are faster!! Thank you so much for your help!
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05-13-2018
03:04 PM
Thank you for being so patient and explaining this to me. I have checked and believe I am using the 2.4 Ghz radio. This is what my settings show: SSID: Home Protocol: 802.11n Security type: WPA2-Personal Network band: 2.4 GHz Network channel: 1 IPv6 address: 2001:5b0:286b:2c28:ec33:7dc8:de9d:8429 IPv6 DNS servers: 2001:5b0:286b:2c20:0:ff:fec5:81d6 fd0d:edc3:e12a::1 IPv4 address: 192.168.42.114 IPv4 DNS servers: 192.168.0.1 192.168.0.1 Manufacturer: Qualcomm Communications Inc. Description: Qualcomm QCA9565 802.11b/g/n Wireless Adapter Driver version: 10.0.0.352 Physical address (MAC): B0-52-16-8F-17-81 And it is password secured. I would appreciate it if you could show me any settings that I might change that could speed things up a bit. Also, kind of off topic, is there any way that you know of to the time when windows 10 downloads their updates? That uses a lot of my data. Thank you so much!
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05-11-2018
04:33 PM
Hello, Jorge. If I may, can I ask why I am using a gateway in Nebraska when I live in the eastern side of Oklahoma?? Thank you.
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05-11-2018
04:31 PM
Hi, GabeU. I have tried power cycling the modem and it does not affect the speeds any. I have a Dell Inspiron 15 3000 Series. I am sorry that I do not know which size radio I am connecting with. If you can tell me how to check, I will try my best. My laptop is only about 5 feet from the modem. Thank you. Laura
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05-10-2018
09:59 PM
2 Kudos
I apologize in advance for my lack of knowledge in computer usage but I have been with Hughes Net for over 3 years. I recently changed to the Gen 5 upgrade. Ever since I set up my modum, it takes forever to open web pages. I had a lot morfe success and smoother service before I switched. I even bought a new laptop thinking it was my computer. No change. I have run several speed tests on HughesNet and also on the testmy site. My problem is that there appears to be no way for me to connect a LAN cable to my new laptop nor am I able to purchase a new type of cable just to do these tests. What is interesting is that I did the testmy with my wireless laptop and my speeds were only in the 6.6 Mbps range and when I hooked my old laptop up to the modem with the LAN cable the speed was 12.5 Mbps. The thing is that I use my wireless laptop all the time. I shouldn't have to connect my HughesNet "wireless" modem with a LAN cable to get the speeds I was getting before I upgraded. What suggestions do you have for me? Thank you.
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