About roehleriowa

@roehleriowa    The following is about something other than the ETF, which you asked for only a rep to reply to.     Regarding your bill, unless you purchased your equipment at the beginning there is a $14.99 per month lease fee.  So, if you lease, your monthly pre tax sub total would be $64.98 ($49.99 + $14.99).     For additional info, you can see your bill breakdown on the HughesNet MyAccount site.  After signing into that site, hover your pointer over "My Account" header and click on the "My Bill" option.  On that page you can click on either your Current Invoice** or any of your past invoices in the "Invoice History", which will open a pop up window.  If you scroll down while viewing an individual invoice you should see a few different clickable options on the left.  Each one of those will give you a further breakdown of the charge on that line.      Also, on the right hand side of the "Account Summary" box on an invoice, you can see a "Customer Since :" line.  This line will tell you when you first started your HughesNet service, or more precisely, the day you became an active HughesNet customer.  I gave that clarification primarily for others who read this thread, as that line does not give one's current service start date if they upgraded to Gen5 from a prior service type (Gen4 or older).  e.g. I upgraded to Gen5 (from Gen4) at the end of March of 2017, but my original HughesNet service start date was Dec 2nd, 2004, the latter of which is showing on that line.      ** My Current Invoice is giving me an error while trying to view it, but the past invoices in the Invoice History are opening without issue.  It's likely that the Current Invoice problem is temporary.   ... View more

@roehleriowa   The ETF for residential accounts is $400 for the first 90 days, then $15 less per month thereafter.       The ETF for HughesNet Voice service, if you have it, is $10 times the number of months you have remaining on your contract.     http://legal.hughesnet.com/ServiceTermsAndConditions-current.cfm   As for your bill, the HughesNet price for the 10GB plan is $49.99 per month.  The equipment lease fee is $14.99 per month.  Your taxes, however, will depend on your state and local rate, if applicable.     HughesNet doesn't steal money from your credit card, nor do they overcharge you.  You're charged what is due them.  However, if there is something on your bill that doesn't seem right you can ask for help in this same section, or you can call 866-347-3292.  My bill has been correct every month for the last 13+ years.        If there is some sort of bundling discount it will most likely be on the Dish end, not the HughesNet end.     I do not work for HughesNet, but the answers to your questions are known publicly.  Any private information requested would be a different story, and answered by a rep via private message on here.   ... View more