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Date Last Visited
‎12-09-2019 08:39 PM

How much to end my contract?

by in myAccount and Billing
‎04-27-2019 12:32 PM
‎04-27-2019 12:32 PM
I know my contract is up 10/25/2019 but I was wondering how much it would be to end my contract now? Also, if I do wait to cancel when my contract ends, what will I have to do at that time?   Thanks, Sarah ... View more
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Re: ETF Cost

by in myAccount and Billing
‎05-17-2018 04:47 PM
‎05-17-2018 04:47 PM
Hi Liz,   That is exactly what I was needing to know. Thank you so much!   Sarah ... View more

ETF Cost

by in myAccount and Billing
‎05-17-2018 04:34 PM
‎05-17-2018 04:34 PM
Hi, I am just trying to figure out what my ETF would be if I canceled services this month. I started with Gen4 in July of 2016, I upgraded to Gen5 in November of 2017. I've read that there is the $400 fee that drops $15 a month after a certain period but with upgrading to the Gen5 I want to know exactly where I am at in my contract. I spoke a couple months ago(I think) to someone on the phone and they said my contract ends in September of 2019, I don't know if they gave me the amount I would need to pay for an ETF. Any help in this matter is greatly appreciated.   Thanks! Sarah ... View more
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