I canceled my hughesnet account months ago due to their inability to provide the speeds and bandwidths as promised in conversations and in writing. Since then, they have been attempting to fraudulently bill my American express card over and over. They refuse to transfer me, per US Law, to a US based call center for resolution, instead they insist I speak with someone named Tony Gray with such a thick Asian accent I can’t understand a word that comes out of his mouth. I have OVER 40 hours logged and documented on tech support attempting to resolve issue with the service. I’ve had over four different techs at the house attempting a fix, nothing! I allowed them to install this new “gen 5”**bleep** as they said it even surpasses in performance what they advertise, again major BULL! Their CSR’s are rude, uneducated, and barley able to communicate in English! They will lie, blur facts or whatever else is required to get you off the phone. DO NOT DO BUSINESS WITH THIS COMPANY, THEY ARE COMPLETE FRAUDS! They auto dial my home and cell phone all hours of the day and night often times with no one on the other end. SIGN A CONTRACT AT YOUR OWN RISK!
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