@ccb021545 From the sounds of it, the reason why you're service is slow is because you are exhausting your data very quickly and then being subject to the Fair Access Policy (FAP), during which time your service speed is throttled. If you would like help in determining why you are exhausting your data so quickly, please start a new topic in Tech Support, which you can do here. The information in the following two threads may help, as well... https://community.hughesnet.com/t5/Tech-Support/HughesNet-Data-Management-Tips-n-Tricks-How-To-Eliminate-Phantom/m-p/41581#M29776 https://community.hughesnet.com/t5/Tech-Support/Understanding-data-usage-data-loss-and-connection-paths/m-p/78602#M55972
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