I understand your frustration. We have had the same thing. And it hasn't even been a bad weather day. I do like your idea of turning of service for a few days and seeing if the system uses data. I don't even make it half way through the month before our data gets throttled back. And then I get 5 seconds of show and 10 seconds of loading. We complained but all they will do for us is a little extra data and a credit on our bill. I'm about to be ticked off and cancel to pay the fee and be done with it. Like you said the service techs are nice and try to help...but they can't help the way I would like. which is to get me the service I pay for.
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