I get what you're saying, and I can understand the frustration. The rep made a promise, but unfortunately it's a promise that he/she would have no power to enforce, at least not for the duration. Discounts and the like are one thing, but things that go against the system itself is another. Again, hopefully there are notes and, if so, they can do something for you. Good thing with the email accounts. Unfortunately, some people only have an HN email account, though thankfully it's easy to set up one of the free ones. And I'm sure when HN decides to drop the hammer on their email they'll give subscribers plenty of time to migrate over. I've never used HN's email for anything other than Community notifications. I still use my original MSN email that I set up in the late 90s, though I do have a Gmail account as well for backup. I had a Yahoo email set up years ago, but when they got rid of their chat rooms I dumped it.
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