About dru5121

Hello Amanda, I’m not sure which call you chose to review because I spoke with many different people. I’m talking about the original sales person who told me about the rates. I explained what I’d be doing. He even talked about how he uses sling tv and what not. I didn’t have my wallet on me at the time so I explained to him that I would call him when I get home. He says that he feels I wouldn’t follow through with it and I would miss out on the deal. So I put him on a 3 way call to home. My daughter goes to my drawer and reads off my card information. I said I didn’t want to miss out on this because he made it sound promising. His name is John and this was the first call to HughesNet to get signed up. Yours sales people basically bait and switch people into internet you guys claim to be good. It’s not. Review the first call and the ones after that. I want out of this contract. I feel this is going to go nowhere. Viasat offers a better service and so do the other broadband companies out here. I chose this company because the sales people hyped it up really well. My neighbors questioned why I went with HN and said good luck. Now I know what they meant. ... View more

Hello Amanda, any news on the issue I addressed? ... View more

Very true. Lol. Thanks for the info! ... View more

Thanks Amanda ... View more

Hi Amanda, I was promised 59.99 a month. And when I spoke with the salesman he said I would be at 3 mbps when my data is used up. I’ve done speed tests and I’m under 1 mbps. ... View more

I hope so. At this point I just want out. There is plenty of competition in the area. The sales people sure made it sound nice. There’s times when the data plan is used up and I’m getting speeds under 1Mbps. ... View more

Yeah. I was aware with the equipment charge. It’s just frustrating when you talk to someone over and over again from customer service and they always tell you let me see what I can do for you. It really is just time to stall and then tell you they can’t help you. I really just want out of the contract with the fee waived. I think it’s deserved for as much time I’ve spent on the phone. ... View more