Forum Discussion
Promised a 20g plan for promotional rate. HN never promised
Was promised the 20g plan for the promotional rate. Hooked me in and charged me at there normal rate. I’ve called time after time speaking to someone overseas that cannot help. Seems like the sales pe...
Hi dru5121,
Welcome to our community and thank you for your post. I'd be glad to assist you in resolving your concerns. What was the price you were quoted by the sales agent?
-Amanda
Hi Amanda,
I was promised 59.99 a month. And when I spoke with the salesman he said I would be at 3 mbps when my data is used up. I’ve done speed tests and I’m under 1 mbps.
I was promised 59.99 a month. And when I spoke with the salesman he said I would be at 3 mbps when my data is used up. I’ve done speed tests and I’m under 1 mbps.
Hi dru5121,
Thank you for the clarification. I've requested a sales call review and will update you once I've received the results.
Thanks,
Amanda
