Hi RChadwick,
Thank you for the heads up, I will review our community settings to see if it would be beneficial to make that a default profile setting in the future. Just FYI I've confirmed your account is at zero now. In my private messages I also noted we'd waive future invoice fees too. Our call center manager has received your case and will review process gaps to avoid future security risks. Please let me know if there is anything further I can assist with.
Thank you,
Amanda
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