Hi Liz, It appears everything is seated snug.The phone I have had since November 2020.The problem started yesterday,we had an electrical outage (unknown cause,perhaps due to windy conditions yesterday and weak trees after Febuary ice storm) Anyway when electric was restored my phone rang and everything was fine however within less than 5 minutes after that telemarket call my husband called me on his lunch break it rang but the phone seemed dead when I tried to answer and he ended up a little worried because he knew I should be home lol and I was home but my phone was dead,no dial tone nothing when I answered. The lights on my ATA are green, the 1st light (not sure what that light is) and the 2nd light which has a phone symbol is lit green but it is steadily blinking on and off ?? The 3rd light wish has a globe symbol is lit green, So 3 lights on and phone symbol light blinks also to mention the yellow cord plugged into back of modem wi-fi tower has a green light at top and orange light at bottom.
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