@whattodoitisbad It's actually not all that uncommon to see a post similar to yours. I'd venture to say that the majority of subscribers don't know that both data usage reporting and the monthly reset are dependent on the modem being plugged in. It's one of the more technical aspects of the service that doesn't come up until, under certain conditions, someone remotely looks at their data levels and sees something quite different than they expect to see. So, don't be too hard on yourself. 🙂
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