capnzathrus
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Joined 8 years ago
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Charged for equipmen I returned a month ago.
My automatic payment went through this morning, with an extra charge of $125 for unreturned equipment fees. The tracking on the returned modem showed delivered to HughesNet a month ago. I don't have the tracking number, anymore, but I know HughesNet has the ability to look it up. They paid for the UPS return label. I can't afford this and I don't appreciate HugehsNet's incompetence. I called about this shortly after it was elivered to HughesNet, because I got an email stating it had not been received. I was told not to worry about it.Solved3KViews0likes2CommentsRe: Losing internet access every night
I am aware of all the functions of the modem and had even re-installed the former modem manually. Troubleshooting is not what I need. There is an issue with the dish that needs repaired. Your questions were going to lead to your quoting FAP, which I already stated is not the issue. I started a new thread, because Liz sending a new modem seemed to be a solve to the problem in this one. In the new thread, I clarified my current problem.9.8KViews0likes8CommentsRe: Losing internet access every night
I've had HN for 5 years and the last 4 have been terrible. speeds as low as .6Mbps, intermittent signal, terrible phone support, the list goes on. Takes up to 15 minutes to load the poker site I play regularly. Sometimes, it doesn't even load pictures or full Ebay pages. I'm disabled and sell on Ebay to make a few hundred a month. Well, up until March. Since then, I've made less than HN costs every month.3.8KViews0likes5Comments