Hello all, this is my first message. I recently had to move outside of town because the place I was living in was not safe. I was a very happy Spectrum customer for years. I miss them a great deal. Service was flawless in every way. They are the complete opposite of Hughes. I never ever had a problem. If you can get service with them, do it. You won't be sorry. Now I live in an RV park in a small travel trailer. I am a disabled senior citizen and Social Security is my only income. Many internet providers avoid customers who live in trailers, they want to service stick built homes only. Hughes was my only option. I have been lied to and hung up on more than once. Now I realize I am truly trapped. Three days ago I paid my $74.15 and already the chart says I have used 67% of my data. I wanted to be able to do my family tree, check emails, do some shopping, listen to the radio online and read the news as I don't have a television. I also don't have a car, so I connect with the outside world via the internet. By reading this thread I've learned that last month's data was constantly being refilled. Who knew? And here I thought it was because I was being careful. When I signed up I was told that the plan I was considering would easily handle what I wanted to do because data would be compressed. Really? No. This company is corrupt. I can't even file a complaint with the Better Business Bureau, access has been blocked. It's interesting that when I called to get the corporate address to file the complaint, the Hughes rep wouldn't give it to me. I found it anyway, but it does no good. To take advantage of people like this is wrong. Vengeance is mine, sayeth the Lord. We can look forward to that. It will be spectacular.
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