Sunlightbywheel
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Joined 6 years ago
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Re: I upgraded my old HN9000. Do my speeds look good?
GabeU, I am truly sorry. I dont do social media and I was showing off. I was just so excited that this service came to such a backwoods place as mine.I really thought everyone on here would be happy for me! I do want to thank you and others for the help over the years {2010-2021}. You have always gave quick and accurate info. Lizespecially has been a tremendous help in time past! I just wanted to stop by and say how much I appreciate every one and I will sign off with this, Keep looking up ….There is a lot of old stuff floating above our heads! Thanks again2.5KViews0likes1CommentRe: Slow speeds with HN9000
Yes, That is what I am saying. He said whatever he did with his phone was an app that only installers have and that was all that was needed. He said he could verify everything with it. I said that doesn’t sound any different than the tests the techs online have already run.. I even asked if he would check it at the back of the modem to verify the cable. I know the previous tech checked it at the dish and said it was good. My thinking was it should be checked at the back of the modem to verify it there as well. He assured me again that was all that was needed besides taking some pictures.. So in short and to be clear the tech did not replace any equipment or check the coaxial cable (the cable running from the modem to the dish). Thanks again so much8.2KViews0likes8CommentsRe: Slow speeds with HN9000
Liz, Thanks for the reply. I have power cycled the modem and have cleared my browser cache. I have did this in the past as well. I had everything else disconnected from the modem except my PC to make sure nothing was overloading the connection. Sometimes a power cycle does help some but, usually just briefly. It is a light rain or overcast here but this kind of weather has never really affected my service. It really takes a pretty severe storm, usually to my south to effect me. It took me over 3 hours to download a 12 MB file for my daughter for school today. I want to say I have had Hughes net for about 10 years and it has for the most part always worked well enough for me. I never really have ran any speed tests in the past because it usually would work. I have checked everything I can think of on my end. I do know something is different in how it is working now and its not good. Thanks again for everyone's help. Here is the link for my speed tests https://testmy.net/quickstats/Sunlightbywheel8.6KViews0likes16Comments