I was upgraded to Gen5 this morning, even though I didn't want it. Installer shows up, no mask, I ask please put one. "I don't have one one " "That's ok I have some disposables here". Talk about an attitude from then on. Does the hardware outside, comes in with the new modem, not a word. Goes back to the truck for 20 minutes. Then Drives off without a word and leaves the old dish and hardware all over my driveway. I am not a computer guru, so it took me about an hour to figure out what was what to connect. Is this typical of Installers for Hughes ? Does Hughes even care ? Would you you like your 30 pound paper weight back ? Please hurry Starlink !
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