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vikwhel

About vikwhel

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Date Last Visited
‎08-13-2019 09:01 AM

Initial phone call

by in myAccount and Billing
‎08-13-2019 07:00 AM
‎08-13-2019 07:00 AM
I need my initial.call reviewed. The sales agent disnt record my method of payment from the beginning. My deposit was put on a credit card. My billing was supposed to be invoice billing. My first 3 charges were billed to the credit card, which it was stated not to. I have had to pay off that debt and its delayed me paying hughesnet. It caused alot of issues financially and personally. Now my services is terminated and im without internet because of a mistake the initial sales rep made. I need this reviewed. I also need my service restored. Ive made numerous calls without rectification. Please help. ... View more

Re: Hughes net

by in General Discussion
‎07-05-2019 01:08 PM
‎07-05-2019 01:08 PM
They do not and will not review MY call. May be different in certain circumstances but per my experience they do not do that. Especially if they company is at fault for making the mistake T the initial set-up phone call. ... View more