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friendcindy50
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Joined 7 years ago
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Re: Call review
I told the sales rep what service I already had and they promised HN would exceed my needs. It has been a nightmare trying to do anything on the internet because it looses signal every 30 seconds or so, freezes up and just plan stops. Now please explain to me how this is meeting my needs? Plus I was given a price for the service or lack of, this should be the price throughout the contract, right? Well it has already went up $15.4.6KViews0likes3CommentsCall review
I request a copy of my fist call ever to hughesnet. I have not received what was promised. I told my needs and was told he would exceed my needs. Biggest lie I've ever been told. Two hours after installing it blew up, knocked all power to my home, then came back on. Called he and since it came back on no need to check. Have no internet more time than having it. It took four tries just now to get it to load this site. Kicks off all the time. Or internet not responding message. I need copy of sales call in which I stated the needs I have, and the service I was promised. If we as costumers have to follow our end of the agreement then why doesn't he have to. My nonexistent contract , wasn't supposed to be one, states a price for internet. So that price is good for the length of contract.or should be, right? Wrong. I just w4.7KViews0likes10Comments