About Cblucas3

Off Hughes website: Cellular Backhaul Ideally suited to deliver affordability, efficiency and capability: Delivers round trip latency less than 600 ms and jitter of approximately 10 ms. This validates my claim with latency explanation being a farce. If their system can do 600ms for backhaul with the same satellite at the same distance it can be done for consumer retail customers. The satellite or system regulates the response and prioritizes with enterprise customer getting the highest. ... View more

Signal strength, whether weak or strong, is not the same as interference. A "strong" signal can be affected by a source of interference. This would be a electromagnetic source causing this. So, as you can see, I'm still riding high. ... View more

My apologies. I did not equate weak signal with interference. Throughout all this I was always getting a strong signal (5 bars) using various tools to check it with. Corporate suggested that although I was getting a strong signal it was being scrambled, hence interference. So I missed the shuttle suggestion you had implanted somewhere in your post. After reading this and doing the trace via WiFi I checked for signal strength but missed your instructions on interference. Once again my apologies. I've gone through the posts and still can't find any mention of interference, just signal strength which was above nominal. ... View more

Got off the phone with Corporate Executive Care. I reported th slander and accusations when I was just trying to sound my thoughts on why. The fellow asked me if the modem was near anything that can interfere. Wow, so simple and I didn't consider it so I don't blame you guys either. My medical monitoring device was apparently interfering with it. It operates via cellular network. I moved it, ran a trace and ping and no timeouts and no extreme latency. Next time "Professors" offer suggestions instead of belittling a person. ... View more

Finally, a suggestion worthy of investigation. Thank you. ... View more

That's it I'm reporting this. ... View more

My God, you can't see where it times out twice? I'm truly am wasting my time here. ... View more

Read my post again. I'm talking about satellite communication. Read the link. Even if a wired call went started with POTS and then sent internationally via satellite there is no noticable latency. I'm just trying to cover my bases. How about giving me the benefit of the doubt and give me instructions on how to fix my problem instead of belittling me, implying that I'm misconstruing the facts and slandering me by saying I'm paranoid. I have not done this to you folks. I'm sure this behavior is outside of Community Guidelines. ... View more

Paranoid huh? Take a look at the timeouts. This is the problem I have. Not every page does this. It will go fair for several pages and just stall. Time outs or other messages like Not Connected To The Internet. ... View more

Why do my long distance calls and other communication type satellites not suffer from high latency rates? http://satellites.spacesim.org/english/function/communic/index.html ... View more

I dealt with Tier 4 I believe it was titled. Maybe Tier 2. Also Executive Care. None asked for a screenshot to be emailed. The only reason you folks are asking for it is because you believe I'm lying. Otherwise I could type the results instead of dragging the desktop to the other side of the house. It's wireless and wired capable of course. ... View more

I'm going to request this thread to end. I don't know what you mean by text spacing and being hard to read. What we are doing here is text. Also my desktop has a wireless card and is a considerable distance from the router. I do not have a a Ethernet cable that far. So it is far to much trouble to move my desktop just to show that your implication of me typing in false information is indeed, false. In fact to shorten this process of troubleshooting my issue I'm going straight to Executive Care. ... View more

I'm sorry. I can switch to desktop site on my mobile device in Chrome so as to post the screenshot. ... View more

Do I need to connect with Ethernet cable cable and disable the wireless function of the modem? I would prefer not to but if necessary I'm quite willing. Lastly, a screenshot? I can type the information more quickly and efficiently. Telephone support did not require this of me during the many months of dealing with my dish alignment. ... View more

I appreciate the your post. It further shows that distance is not an issue with latency. Not at these insignificant amounts relative to the speed of light. You stated that it is roughly 186,282 mi/s. I must say you are right on with it being exactly 186282.397051 mi/s. Would you have any thoughts on my latency problem. I think that maybe I didn't emphasize that my latency is out of range for what is expected with satellite service. I cannot even get on Facebook 75% of the time on average. It will tell me there is no connection. After several attempts with the Retry link it will finally connect. However most of the time I just resort to my mobile data It's especially disconcerting when a significant amount of time is spent on a form or typing a large amount of characters in a forum such as this and to lose it all because of a time out and Form Resubmission command. I've learned to to copy said text so I can do a paste if I'm on Hughsnet. ... View more

As I stated before, if I'm missing something please let me know. What I posted are not assumptions. They are facts based on current physics. I did not intend to make any assumptions or statements without proper information. For instance I asked what the throughput of the satellite I am connected to. How many requests can it handle simultaneously? With 1.2 million subscribers I began wondering about overload. So once again I ask. What am I missing that is causing my latency issues? At 5 am I went online to visit many web sites. I began with being connected to Hughsnet. At this time of the morning I get fantastic download speeds and latency was tolerable. Maybe even within established parameters. However as the morning progressed I found myself thinking that if I don't switch to mobile data via my cellular provider I will be here all day. I'm open to any suggestions or tips but please keep in mind I have the the basic level of troubleshooting and most likely all intermediate ones. ... View more

No, I told the moderator I did not want to pursue it any longer especially in this medium. It took me a few months with the telephone to finally get a tech to my home. He had to come out a second time to finally fix an alignment issue with the dish. It took that long because I was treated the same way here. Denying there was a problem and wasting time on simple fixes that are obvious to most people. Like checking if the modem is plugged in properly to the AC outlet. Absurdity! ... View more

I've already stated I've done the basics and the obvious. Google, Yahoo, ATT, Amazon and several more. I've used multiple devices in various ways and settings over several months using Ping. Testing.net gives consistently similar results even with ping being somewhat obsolete especially with IP6. Let's go ahead and end this. I'm getting the same treatment that I did on the phone with Hughsnet concerning my dish being out of alignment. For months I was told there was nothing wrong. After corporate got involved with 2 different service calls it was finally resolved. I'm certainly not going to go through that again on this medium. ... View more

Did a little reading. Hard to believe this in the screenshot about latency. Wow. Also seen where they hit 1 million subscribers. Earlier I figured out that if 16,000 subscribers all downloaded one half of the 25 Mbps (12.5 Mbps) the satellite could not handle the load at 200 Gbps. I  can see then why there is a latency issue. The distance resulting in 500 ms instead of 250 ms only creates an additional 500 ms or so. I'm getting over 2000 ms! @Cblucas3 wrote: Do my replies not show in the thread or did it simply not take? In case of the latter I'll paste it here: First the latency is so bad it's noticeable without any tools. My web browsers agree with me with the multiple time outs I have done the ping command from my Windows Command Prompt many times. They match what testmy.net produces on a whole. All of my devices are wireless. However I have tested as protocol dictates with Ethernet wire connection and the radio off. I'm not sure why you sent that link because it confirmed my introductory post on the "physics". They state they get 700ms where other providers 1700ms. That is what I get on a good night. Currently my ping showed 2245ms and testmy.net was a little higher. You say testmy.net is not accurate. I believe it to be "real world". From thier site: TML runs on the Transmission Control Protocol (TCP) (layer 4 - transport) where as normal ping runs on ICMP (layer 3 - network). ICMP is not used to exchange data between systems and has no way of interacting or detecting issues with the layers above it (layers 4 through 7). It simply can't give a full picture of what's happening on layer 4 It also read that other providers overbook If that is the case it solves the issue of late night latency improvement. I appreciate your edit you added because the paste of the latency topic is knowledge I possess. I have done all the obvious and basic troubleshooting. However if you believe I've missed something I am open to any tips or diagnostic steps you have. Would you know the data capacity throughput of the satellite? I believe it to be 200 Gbps. Not knowing how many subscribers there are leaves the overloading question unanswered. The gateway servers are probably adequate. Satellites on the other hand have severe restrictions. Chiefly weight. Launching a server farm into space is not possible or at the least not feasible. So hardware is limited because of this and other variables. I could be totally off base with the satellite. Maybe it’s the terrestrial based hardware. I’ve noticed long load times of Hughsnet webpages no matter the ISP network I’m connected to. Except for their business level site that is. Even the app is painfully slow to the point it gives empty data fields if that. Once again on any ISP to include mobile provider. The latency is so bad I use my mobile hotspot if I plan on loading many webpages. I save Hughsnet for streaming. I go through my data in short order resulting in being throttled down to a speed never more than 1.1 even though I was promised 1 to 3 Mbps. That is an issue for a separate post. I realize I’m being long-winded. I just want this fixed. I had to go through several months of poor downloads. Often below 1 Mbps. Dish was out of alignment. ... View more

Do my replies not show in the thread or did it simply not take? In case of the latter I'll paste it here: First the latency is so bad it's noticeable without any tools. My web browsers agree with me with the multiple time outs I have done the ping command from my Windows Command Prompt many times. They match what testmy.net produces on a whole. All of my devices are wireless. However I have tested as protocol dictates with Ethernet wire connection and the radio off. I'm not sure why you sent that link because it confirmed my introductory post on the "physics". They state they get 700ms where other providers 1700ms. That is what I get on a good night. Currently my ping showed 2245ms and testmy.net was a little higher. You say testmy.net is not accurate. I believe it to be "real world". From thier site: TML runs on the Transmission Control Protocol (TCP) (layer 4 - transport) where as normal ping runs on ICMP (layer 3 - network). ICMP is not used to exchange data between systems and has no way of interacting or detecting issues with the layers above it (layers 4 through 7). It simply can't give a full picture of what's happening on layer 4 It also read that other providers overbook If that is the case it solves the issue of late night latency improvement. I appreciate your edit you added because the paste of the latency topic is knowledge I possess. I have done all the obvious and basic troubleshooting. However if you believe I've missed something I am open to any tips or diagnostic steps you have. Would you know the data capacity throughput of the satellite? I believe it to be 200 Gbps. Not knowing how many subscribers there are leaves the overloading question unanswered. The gateway servers are probably adequate. Satellites on the other hand have severe restrictions. Chiefly weight. Launching a server farm into space is not possible or at the least not feasible. So hardware is limited because of this and other variables. I could be totally off base with the satellite. Maybe it’s the terrestrial based hardware. I’ve noticed long load times of Hughsnet webpages no matter the ISP network I’m connected to. Except for their business level site that is. Even the app is painfully slow to the point it gives empty data fields if that. Once again on any ISP to include mobile provider. The latency is so bad I use my mobile hotspot if I plan on loading many webpages. I save Hughsnet for streaming. I go through my data in short order resulting in being throttled down to a speed never more than 1.1 even though I was promised 1 to 3 Mbps. That is an issue for a separate post. I realize I’m being long-winded. I just want this fixed. I had to go through several months of poor downloads. Often below 1 Mbps. Dish was out of alignment. ... View more

I'm aware and have taken all this and more into consideration. ... View more