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Sumac1950

About Sumac1950

Freshman
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Online Status
Offline
Date Last Visited
‎02-02-2020 11:48 AM

Re: Returned modem not credited

by Moderator in myAccount and Billing
‎01-21-2020 12:07 PM
‎01-21-2020 12:07 PM
Hello Sumac1950,   Thank you for your PM with the requested info. I manually received the modem in our system so you won't be charged or getting any more e-mails like that. If you have any other concerns, come by the community again!   -Liz   ... View more

Re: Gateway down or equipment problems?

by Moderator in Tech Support
‎12-26-2019 09:25 AM
‎12-26-2019 09:25 AM
That's awesome, Sumac1950! Thank you for letting me know you have internet again after the modem swap. I hope you had a great Christmas!   Thanks, Liz   ... View more