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RogerYates

About RogerYates

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Date Last Visited
‎02-05-2018 02:05 PM

Gen 5 Upgrade

by in myAccount and Billing
‎01-17-2018 01:59 PM
‎01-17-2018 01:59 PM
I was told by Winston, when i did the upgrade, NOT to send old modem back, i even asked him twice, he still said NO. He said on upgrade they dont want modem back,, BUT, i found a return label, so im not sure what is going on. Should i return it, or dump it? thanks ... View more
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Re: Gen 5 Upgrade

by in myAccount and Billing
‎01-06-2018 10:25 PM
‎01-06-2018 10:25 PM
Found a different, i think better, will see. Took a chance on Hughesnet,, they did good for 4 years then went into - I DONT CARE MODE ). You dont need to check any thing for me..not needed now. When they deliver gen 5 modem, I will deny it, have them ship it back.......good bye!!! ... View more

Re: Gen 5 Upgrade

by in myAccount and Billing
‎01-05-2018 04:49 PM
‎01-05-2018 04:49 PM
Just got off phone,, after 3 different days trying and finally after 35 min wait. Im told they have no modems to ship, and mine has not been shipped..(good way to go business). I am trying very hard NOT to get mad, so i will close.. ... View more

Re: Gen 5 Upgrade.

by in General Discussion
‎01-04-2018 06:22 PM
‎01-04-2018 06:22 PM
Thanks,, i did change it. Still no response. Guess just part oh hughesnet! ... View more

Gen 5 Upgrade

by in myAccount and Billing
‎01-04-2018 04:10 AM
‎01-04-2018 04:10 AM
On the 27th of December, I put in for Gen 5 Upgrade. I received my order number, but no UPS tracking number.  I called Monday, they said they didnt find a tracking number. Can someone check and see whats going on? Also, was always under impression, the upgrade would be a modem and dish re-point. But was told, only modem, would stay on the sat im on now. Just me, or that seems like a half upgrade,,yes,,no..Any input would be appreciated.... ... View more

Gen 5 Upgrade.

by in General Discussion
‎01-03-2018 12:31 PM
‎01-03-2018 12:31 PM
On the 27th of December, I put in for Gen 5 Upgrade. I received my order number, but no UPS tracking number.  I called Monday, they said they didnt find a tracking number. Can someone check and see whats going on? Also, was always under impression, the upgrade would be a modem and dish re-point. But was told, only modem, would stay on the sat im on now. Just me, or that seems like a half upgrade,,yes,,no..Any input would be appreciated.... ... View more