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| Date Last Visited |
07-22-2023
04:38 PM
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04-27-2020
09:29 PM
1 Kudo
Unfortunately that was too late. I've been a very disappointed customer for nearly 4 years. Why you believe I'm new, I've no idea. I'm just stuck with this company until another alternative arises
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04-27-2020
11:46 AM
1 Kudo
Well, excuse those of us IGNORANT ones who don't understand what the upload and download speeds mean, but are told they will be sufficient for our needs when we EXPLAIN to the rep when we tell them what we will be using the internet for. Excuse those of us who actually BELIEVE THEM when they tell us the service is great for streaming, or for uploading and downloading documents. Are we expected to a college class on this before we sign up for an internet with data limitations when most other companies have no limits, PROFESSOR?
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02-04-2020
07:26 PM
4 Kudos
The advertising for this internet company is VERY deceiving! I'm stuck only because nobody else services my house but I get MAYBE one movie a month on a plan I pay $70/month for after taxes. After that, I have to deal with constant hang ups or lags - sometimes every 2 minutes. I ended up buying a "dongle" for my TV & I attach my phone to it and use my mobile network to stream movies instead of using this worked internet. The only time I use Hughesnet is for downloading documents because I'm a book editor & need to get large documents several times a month. If there were a way to sue this company for false advertising, for claiming they have such good service with all of those smiling people on the website, on their brochure and... Ugh! DON'T BELIEVE IT! I've had Comcast, AT&T, and several other internet providers and bar none, Hughesnet is the ABSOLUTE WORST OF THE WORST! People here have mentioned a termination fee, & I swear, if I go to cancel & they want me to pay something like that, I'll have a fit! That's prolly why they make you autopay, so they can just TAKE what THEY say you owe when you don't pay the ETF's.
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