You can get in but, you can never get out.

My elderly father has past away.  Before he died he gave me access to the Hughesnet account.  All account details I have; I manage anything with his Hughenet service.  On April 13, 2026 I called to cancel all services.  I had an interaction with a phone "support" person that was very distressing and disturbing.  He said I need to file a death certificate.  I can't tell you how much time I have spent trying to download a document-- once the site was down, once it doesn't recognize the information-- instructs me to  please call the number-- the same one where I was treated rudely.  I don't need this on top of all the other stress over the loss.  I GET NO HELP -- We notified Hughesnet we want to close this account on April 13, 2026. Period.  What **bleep**.