Forum Discussion
- BirdDogAssistant ProfessorYes it is still there. The best place to initiate it is here to be sure it goes through alright.
Be aware for the first 10-20 days (depending on modem model) you will have unlimited service, the meters will reset daily. So watch carefully what you are using each day before reset so you'll have an idea what to expect when the monthly allowance kicks in. - LizModeratorHi Chez Malinois,
Welcome and thanks for posting! Yes, if you cancel within the first 30 days, there's no ETF. Also, what BirdDog said, your first 20 days (if you have the HT1100 modem) your data will reset daily to let you update your devices without depleting your monthly data allowance.
If you have any questions about your service, feel free to ask!
Thanks,
Liz- t1980SpectatorHello ,we want to cancel but, want i to make sure its true what we were promised and told that , before 30 days free cancellation, we have not been able to watch a movie or more than 1 person on the internet , this is the most awful service and experience we have been thru , dealing with internet , we dont want no more problems , im trying to avioid going to small claims court and, being charged any more , we want to cancel and want exact instructions on what to return as far as parts we want our money back and some extra money for dealing with your company , for loss of time and horrible experience.
- debbie.jean.broAdvanced TutorHi Chez,
Another satisfied customer here. I've had Hughesnet since June, and i think I can speak to your situation.
Last March, I bought an old fixer upper out in the boonies, lol! It never occurred to me that we wouldn't have Comcast cable internet and TV and Verizon cellphone service. I've been a city gal all my life. But guess what?? No cable, no cellphone. YIKES! LOL!
So for nearly four months my 31 year old daughter, who lives with me, and I drove 10 miles each way to our little library every day to get on the internet. And NO phone! And NO tv!
So I cannot tell you how THRILLED we were to get Hughesnet satellite internet!!! We also got Century Link TV (Dish) and landline phone.
Right now there are three adults in my home who use the service. There are now three laptops and three cellphones, all connected wirelessly. Here's a screenshot I just took a few minutes ago of my usage so far this cycle:
As you can see, we have data to spare. I have the 20/50 plan, i.e. 20 GB "anytime" bytes, and 50 GB "bonus bytes" that can be used between 2:00-8:00 AM.
We have some houseguests staying with us for a few months. The dad is taking an online course, and he checks his email, and he browses on the internet. My daughter is active on Facebook, email, and watches YouTube videos--short ones. She knows to set the videos on the very lowest definition.
I'm a researcher, editor, and writer and I do 90% of my work from home. I'm also going to school to get my PhD and am writing my dissertation. I'm online a good part of every day. As part of my research I watch 1-2 or so documentaries (usually about 45 minutes long) per week, mostly on YouTube, but sometimes on PBS. They are always set to the lowest possible definition.
We download a few TV shows and movies per month, maybe two or three. I download them during bonus bytes time, and that's when I do any updates or big downloads too. I haven't done that yet this cycle , but this next week I will, since we have lots of bonus bytes left.
The key, for me, is to monitor the usage like a hawk, turn off all automatic updates, and stream video in the lowest definition available.
I'm glad you're following the advice of BirdDog, Gwalk, and the other champions, as well as the official reps and the other customers like GabeU. I wish more people would! Their advice on configuring my network and setting video to low definition is the secret of my success with Hughesnet.
Welcome aboard and feel free to ask questions anytime! :-) - Chez MalinoisNew MemberThank you guys!!! And thank you BirdDog- I had read about that -how the data resets (here) and plan to download the monitoring apps as well that you all mentioned previously. Thanks for not flogging me for asking! I love this page! I'm
Really hoping there's no problem and I won't need the grace period anyway - Chez MalinoisNew MemberThanks for quick response!'
- Chez MalinoisNew MemberThanks so much- I'm going to download those tools you mentioned in other posts.
Any suggestion on routers? I'm assuming the modem comes when they do my install... - LizModeratorYou're very welcome! We're here if you need help.
-Liz - Chris MitchellNew MemberGet out of it while you can! Its total garbage and it does NOT work, its like having NO INTERNET.
- Chez MalinoisNew MemberHmm. Right now I have no internet so I'm thinking it will be at least marginally better. Crossing my fingers and hoping it will be enough to access school website and let my hubby download a couple movies and pay a few bills.
- Chez MalinoisNew MemberChris what didn't work? The amount of data or the speed?
Related Content
- 8 years ago
- 3 years ago
- 6 years ago