Forum Discussion
$30 Discount for 6 months
- 8 years ago
Hi BGAL84
Thank you for waiting. After investigating further I have found the following:
January 2017: $30 discount for 6 months is offered, to be a total of $180 in discounts.
Every subsequent call generally resulted in you receiving a credit from us, totaling in excess of $600 in credits. The discount amount promised was over-fulfilled by our agents providing continuous credits between May and December of 2017. Subsequent credits are in excess. I will be unable to apply any further credit to the account.
Thank you,
Amanda
- 8 years ago
and on a final note, Amanda, I did not ask for any of the credits or what have you, your agents offered them to me. So therefore, they and your company should honor what you say your going to give, that is all I am saying. For all others that dont agree with me can stick it.
Hello BGAL84,
Welcome to our community and thank you for reaching out to us here. This sounds really frustrating and I would be more than happy to help get this resolved for you without further headaches. I've already located your account and will review the billing and account history to get an idea of what is going on.
Thanks,
Amanda
Still waiting.............
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