Forum Discussion
Account Charges new bill shows I did not pay last month
I mailed out last month's bill on 4/30/2022 with a check. Due date was 5/21/2022.Today I got new bill and it shows I did not pay and is showing double. I have never missed a bill since i have had int...
Correct, just pay the $90.92 by 6/20 and you're good. The $181.84 is there because your payment for that billing cycle (check 2548) wasn't processed until later. The current amount due is now $90.92 instead of $181.84 because the check was processed.
-Liz
For reference, the reps are off until Monday, so you won't hear anything back from one of them until at least then. I don't believe they're off for Memorial Day, but I'm not 100% on that.
Hang in there.
