Forum Discussion
Account Charges new bill shows I did not pay last month
I mailed out last month's bill on 4/30/2022 with a check. Due date was 5/21/2022.Today I got new bill and it shows I did not pay and is showing double. I have never missed a bill since i have had int...
Correct, just pay the $90.92 by 6/20 and you're good. The $181.84 is there because your payment for that billing cycle (check 2548) wasn't processed until later. The current amount due is now $90.92 instead of $181.84 because the check was processed.
-Liz
Good morning Herbert,
Thank you for reaching out, I can certainly look into this for you. I pulled up your account and see that check #2548 was received. Could this have been the April payment?
-Liz
