Forum Discussion

CWM030's avatar
CWM030
Sophomore
4 years ago

Account name change

Hi,   When I orginally signed up with Hughes last year, I had to set the account up under my mothers social, because using my social, hughes wanted 300.00 to get started. My credit has gotten be...
maratsade's avatar
maratsade
Distinguished Professor IV
4 years ago

According to this post from 2020, you can only change account ownership if you have purchased the equipment. The option is not available if you're leasing. 

CWM030's avatar
CWM030
Sophomore
4 years ago

So does this mean next Nov, I have to cancel, ship everything off and then have the local installer come BACK OUT and hook me back up, or can I keep the same equipment?

  • Liz's avatar
    Liz
    Moderator
    4 years ago

    You'd only have to return the modem, modem cable, and radio (the thing attached to the arm on the dish). The installer can reuse the dish.

     

    -Liz

    • CWM030's avatar
      CWM030
      Sophomore
      4 years ago

      You're kidding, I have to get new equipment? I figuerd that was the answer I was going to get :(

      • Liz's avatar
        Liz
        Moderator
        4 years ago

        When a lease contract ends, the system expects the equipment back, it's to avoid the $400 unreturned equipment fees. 

         

        -Liz