Forum Discussion

Zemo's avatar
Zemo
New Poster
5 years ago

Account ownership form

I am recently divorced and wanted to removed my ex’s name from the account. Both of our names were on it but mine was not the “account owner”. First, I was told that this was impossible to change a...
account owner
change of ownership
Name change
Remy's avatar
Remy
Moderator
5 years ago

Zemo, 

 

Thanks for posting and welcome to the community! You are correct in that we do not change account ownership whenever a customer is on the lease program. The reason behind it being there is a credit check ran during the sales process, which binds the account to the person who the check was ran under. You can, however, switch account ownership if you purchase the equipment instead of leasing it, which doesn't require a credit check. The best option to get an account in your name would be to start a new HughesNet account.

 

Thanks,

Remy

  • Zemo's avatar
    Zemo
    New Poster
    5 years ago
    Hi Remy,

    Thank you for getting back to me. I was told yesterday that Hughesnet no longer offered the option to purchase the modem.
    • Remy's avatar
      Remy
      Moderator
      5 years ago

      Zemo,

       

      I double-checked just to make sure, and I was informed we do still indeed offer that option.

       

      Thanks,

      Remy