Forum Discussion

yuromastic's avatar
yuromastic
New Poster
8 years ago

Bill issue

Hello. I was wondering what is wrong with my bill? When i signed up for gen 5 in late June i was told I would have the installation fee waived inexchange for 99.00/month the first year and regular pri...
Liz's avatar
Liz
Moderator
8 years ago

Good morning yuromastic,

 

I'm glad you found the community, thank you for posting. I've located your account and started investigating your concerns. I'll post back once I have any updates for you.

 

Your patience and understanding are much appreciated.

 

  • Liz's avatar
    Liz
    Moderator
    8 years ago

    Hi yuromastic,

     

    Thank you for your patience while I investigated your case. Please check your private messages in the top right corner of the community page as I will send you a PM to further address your concerns and break down your bill.

     

    Your patience and understanding are much appreciated.