Forum Discussion
Billing cycle and cancellation.
So, we decided to cancel HN... No, not a 'rage quit'. We've been using for over three years, and I actually understood the shortcomings of geostationary satellite before we got it. But it was all ...
Thank you for posting and I understand your uncertainty. It sounds like the rep may have accidently referred to your data refresh date instead of the billing cycle date. These can sometimes fall on different days since the data refresh date is usually on the day the service was initially installed. I can definitely double check to make sure there wont be any charges coming up as well the status of the cancellation. If you would like this, you can click this link and provide me the phone number associated with the account. https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/76644 -Damian
