Hoplinda
3 years agoNew Poster
Billing
Why can't I ever see how much my bill is until the day they take it out of my bank account? My actual bill says my due date is on the 25th. I'm on autopay and my bank account gets debited on the 1...
Thank you for reaching out to us. I can understand how this can be confusing and frustrating. What maratsade stated is correct. In your case, your due date is on the 15th of every month and has been since 06/15/2021. I am unsure as to where you are seeing the 25th displayed as your actual due date but that is not correct currently. If you would like to make permanent changes to your due date, you will need to call our support line at 1-866-347-3292 to see if this can be done.
-Damian