Forum Discussion
Cancelling a contract without penalty
I feel I have some justification to cancel my HughesNet contract without penalty. In January 2020 I was contacted by a local Hughes Net rep/installer offering to inspect and upgrade my equipmen...
Thanks for your prompt and through reply. Looks like my only recourse is to try to "improve the experience". I have usually contacted customer service by phone. How would I go about working with (or contact) the corporate reps on this site?
The phone reps are the first tier and they only have so much authority in what they can do; the decision makers are the corporate reps -- your best bet is to work with them here. To do so, stay on the site and a rep will answer your post on this thread. Keep in mind this is not like chat or phone customer service; it's not 24/7 and answers may not come right away.
